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Your satisfaction is our business.  The New Potato team is prepared to address questions, concerns or problems related to using your TuneLink Auto unit.

Technical Support

If you are having problems using TuneLink, please consult our online resources first.

Tunelink Auto User Forum Tunelink Auto knowledge Base

If your problems are not addressed by our online resources, please contact our Technical Support team. TuneLink Technical Support can be reached at any time by emailing You may also contact us for support by phone at + 1 (910) 399-7073 Monday through Friday between the hours of 9:30 a.m. and 5:30 p.m. EST, except for observed holidays. Our business hours and holiday schedule can be found in the General Information section of or web site.

In all email correspondence with Technical Support, please include your full name and a complete description of the technical problem you are having, including 1. The type of vehicle you are having problems using TuneLink with and 2. IOS device and operating system that you are currently using well as a complete description of any problems as well as steps you have taken so far to correct it. Please also include any customer reference number provided to you by Technical Support.

Warranty Support

If  you have questions about your TuneLink warranty, please consult our Classic Match Foosball Warranty information page.

If you need to obtain Warranty Support related to obtaining service for your TuneLink product, please contact our team via email anytime at or via phone during regular business hours at +1 (910) 399-7073.

The correct address to mail TuneLink units for replacement under the terms of your warranty is:

    New Potato Technologies
    TuneLink Warranty Program
    5508 Business Drive
    Wilmington, NC 28405