If your problems are not addressed by our online resources, please contact our Technical Support team. TuneLink Technical Support can be reached at any time by emailing firstname.lastname@example.org. You may also contact us for support by phone at + 1 (910) 399-7073 Monday through Friday between the hours of 9:30 a.m. and 5:30 p.m. EST, except for observed holidays. Our business hours and holiday schedule can be found in the General Information section of or web site.
In all email correspondence with Technical Support, please include your full name and a complete description of the technical problem you are having, including 1. The type of vehicle you are having problems using TuneLink with and 2. a complete description of any problems as well as steps you have taken so far to correct it. Please also include any customer reference number provided to you by Technical Support.