New Potato Products for Apple apps & iPhone, iPod, iPad & Android mobile devices
home_banner_rht
FLPR Universal Remote Control (URC) Support

Your satisfaction is our business.  The New Potato team is prepared to address questions, concerns or problems related to using your FLPR Universal Remote unit.

FLPR Programmable Universal Remote Control Technical Support

If you are having problems using FLPR, please consult our online FLPR Programmable Universal Remote Control  Manual as well as FLPR FAQ section first.

FLPR URC User Forum FLPR URC Knowledge Base

If your problems are not addressed by our online resources, please contact our Technical Support team. FLPR programmable Universal Remote Control (URC)Technical Support can be reached at any time by emailing FLPR@newpotatotech.com. You may also contact us for support by phone at + 1 (910) 399-7073 Monday through Friday between the hours of 9:30 a.m. and 5:30 p.m. EST, except for observed holidays. Our business hours and holiday schedule can be found in the General Information section of or web site.

In all email correspondence with Technical Support, please include your full name and a complete description of the technical problem you are having, including 1. The type of device you are having problems using FLPR Programmable Universal Remote Control with (e.g. television, mp3 player, custom device, etc.) 2. The brand of the device and 3. The model number of the device. Please also include any customer reference number provided to you by Technical Support.

Warranty Support

If  you have questions about your FLPR warranty, please consult our FLPR Programmable Universal Remote Control  Warranty information page.

If you need to obtain Warranty Support related to obtaining service for your FLPR product, please contact our team via email anytime at support@newpotatotech.com or via phone during regular business hours at +1 (910) 399-7073.

The correct address to mail FLPR units for replacement under the terms of your warranty is:

    New Potato Technologies
    FLPR Warranty Program
    5508 Business Drive
    Wilmington, NC 28405

 

Copyright © 2012 New Potato Technologies, Inc.  All rights reserved.